Psycholinguist · Communication trainer

Olga

Professional communication training for international teams — with a focus on shipping, crewing and cross-border business.

Inner Logos
Varna · Bulgaria
Onsite & online

In a mixed-nationality crew, a misread sentence is not a style problem — it is a safety problem. I train people to say exactly what they mean, and to hear exactly what was said.

Training programmes

Communication in a mixed-nationality crew

Where meaning breaks down between speakers of different native languages: standard phraseology and where it stops working, giving and confirming instructions, reporting a problem upward, and the cultural patterns that make people stay silent when they should speak.

For deck and engine crews, superintendents, crewing managers

Business protocol and negotiation

Business etiquette across cultures, correspondence that gets answered, negotiation under pressure, and presenting to a client or a regulator. Built on the courses I taught to law, management and marketing faculties.

For managers, sales, client-facing and legal teams

Written communication audit

A linguistic analysis of your actual documents — procedures, safety instructions, client correspondence — showing where the wording invites misreading, and rewriting the passages that do. Based on the text-analysis method I have been developing since 1997.

For companies with written procedures in a second language
Разбор, 60 минут$65
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